FAQS

Collapsible content

what is a 'gang'?

'Gang' in Indonesian translates to a small alleyway/path (Moon Gang is tucked away on a small scooter path)

where is moon gang located?

Moon Gang is located on the infamous Sari Organic Walk which is a scooter path* and no cars are allowed. If you have your own transport, please inform the driver of the drop off point, located here. This is our check in kiosk, known as Mini Moon Gang, located at the beginning of the scooter path. We'll pick you and your luggage up on scooters from this location. If you would prefer a leisurely stroll after check in, it's only a 7 minute walk or 3 minute scooter ride. 

If you arrive on your own scooter please feel free to use the scooter path at your leisure.

You can find us here on google maps MOON GANG

* A scooter path is only wide enough for a scooter. In other words we are not situated on a busy main road. We find our location enchanting and off the beaten path.

What time is check in?

Check in is at 3pm. If you arrive earlier we can store your bags so you can use our amenities or visit our wonderful local neighbourhood.

What time is check out?

Check out time is 12 noon. Please let us know if you would like a later check out and we will see if we can make dreams come true.

I have a late flight, do you offer a late check out?

We understand the challenge of late-night flights! We're always happy to discuss late check-out options (which will include an additional fee.) While we can't guarantee availability—especially during our busier periods—we'll certainly do our best to accommodate you.

Can you store my bags before check in and check out?

Yes of course! We will keep them safe and sound in our Cosmos Kiosk.

can you organise airport transfers?

Please let us know if you require an airport transfer or pick up from another location. We are happy to assist with your transport.

Can I book the entire moon gang property?

Yes! Absolutely you can book the whole eco-lodge please email pagi@moongangbali.com or Whats App +62 813 2511 6608 and we’ll help organise your request.

Do you offer scooter hire?

We can absolutely organise that!

Do you have scooter parking?

Yes we have scooter parking located out the front of Moon Gang.

What is the minimum age to make a booking?

To book you must be 18 years or older. Below 18 years of age you must be accompanied by an adult.

Do you have wifi?

Yes we have a strong wifi connection at MG. Perfect for all your digital needs.

Do you have hairdryers?

Yes! Don’t worry about trying travelling with one. All our suites come with a hairdryer.

can I smoke at moon gang?

we have designated outdoor smoking areas in our suites.

do you have a laundry service?

We don't have a laundry onsite but can easily arrange this service with our local neighbours. We have laundry bags in your suite ready for your washing.

Do you have baby cots?

Yes we can organise this. Please let us know via WA

Can I change or cancel my reservation?

To amend or cancel your reservation please email pagi@moongangbali.com Or whats app +62 813 2511 6608

What is your privacy policy?

Please find our privacy policy here